You can use the Google Ads API to import offline conversions into Google Ads in order to track ads that led to sales in the offline world, such as over the phone or through a sales rep.
In order to fully take advantage of the benefits of importing conversion data, we recommend implementing enhanced conversions for leads, which leverages GCLIDs and user-provided data to maximize durability and performance.
Enhanced conversions
Enhanced conversions help you to improve the accuracy of your conversion measurement by supplementing your conversions with first-party conversion data, like email address, name, home address, and phone number.
There are two types of enhanced conversions. For more details see the About enhanced conversions Help Center article.
The following section explains how to enhance offline conversions, a feature also referred to as enhanced conversions for leads.
What is enhanced conversions for leads?
Enhanced conversions for leads is an upgraded version of offline conversion import that uses user-provided data, such as email addresses, to supplement imported offline conversion data to improve accuracy and bidding performance. When you import your offline conversions, the provided hashed customer data is used to attribute back to the Google Ads campaign by matching to the same data collected on your website, such as a, lead form, and to signed-in customers who engaged with your ad. For more information about how enhanced conversions for leads works, review our article; About enhanced conversions for leads.
There are two ways to implement enhanced conversions for leads depending on whether you use the Google tag to track form submission events on your webpage. For the best performance and durability, we strongly recommend using Google tag for enhanced conversions for leads.
- If you are starting from scratch, start with the Prerequisites section.
- If you already have offline conversion imports set up, and want to upgrade to enhanced conversions for leads, we recommend starting with the Configure tagging section.
- If you've already set up the Google tag, or don't plan to use the Google tag, and are starting work on your Google Ads API integration, jump to the API Implementation section.
- If you are unable to import user-provided data, or rely on external attribution for your conversions, see the Legacy Offline Conversion Imports Guide.
Prerequisites
First, ensure you've completed the steps in our getting started section.
You must opt in to enhanced conversions for leads and accept the customer data terms before you can use enhanced conversions for leads. You can verify whether these prerequisites are already met by issuing the following query to the Google Ads conversion customer:
SELECT
customer.id,
customer.conversion_tracking_setting.accepted_customer_data_terms,
customer.conversion_tracking_setting.enhanced_conversions_for_leads_enabled
FROM customer
If either of accepted_customer_data_terms
or
enhanced_conversions_for_leads_enabled
is false
, follow the instructions in
the Help Center to
complete these prerequisites.
Configure tagging
Configure the Google tag to enable enhanced conversions for leads by following the instructions in Help Center. To set up enhanced conversions for leads with Google Tag Manager, follow these instructions.
API Implementation
Here is the overall flow for importing enhanced conversions for leads using the Google Ads API.
Normalize and hash the user-provided data, such as email address, phone number, and mailing address.
Populate
ClickConversion
objects with the normalized and hashed user-provided data.Import
ClickConversion
objects to the Google Ads API using theConversionUploadService
.
Normalize and hash user-provided data
For privacy considerations, the following data must be hashed using SHA-256 before being imported:
- Email address
- Phone number
- First name
- Last name
- Street address
In order to standardize the hash results, you must do the following prior to hashing these values:
- Remove leading and trailing whitespaces.
- Convert the text to lowercase.
- Format phone numbers according to the E164 standard.
- Remove all periods (
.
) that precede the domain name ingmail.com
andgooglemail.com
email addresses.
Don't hash the following data:
- Country
- State
- City
- Zip code
Code example
This example shows how to normalize and hash user-provided data.
Java
private String normalizeAndHash(MessageDigest digest, String s) throws UnsupportedEncodingException { // Normalizes by first converting all characters to lowercase, then trimming spaces. String normalized = s.toLowerCase(); // Removes leading, trailing, and intermediate spaces. normalized = normalized.replaceAll("\\s+", ""); // Hashes the normalized string using the hashing algorithm. byte[] hash = digest.digest(normalized.getBytes("UTF-8")); StringBuilder result = new StringBuilder(); for (byte b : hash) { result.append(String.format("%02x", b)); } return result.toString(); } /** * Returns the result of normalizing and hashing an email address. For this use case, Google Ads * requires removal of any '.' characters preceding {@code gmail.com} or {@code googlemail.com}. * * @param digest the digest to use to hash the normalized string. * @param emailAddress the email address to normalize and hash. */ private String normalizeAndHashEmailAddress(MessageDigest digest, String emailAddress) throws UnsupportedEncodingException { String normalizedEmail = emailAddress.toLowerCase(); String[] emailParts = normalizedEmail.split("@"); if (emailParts.length > 1 && emailParts[1].matches("^(gmail|googlemail)\\.com\\s*")) { // Removes any '.' characters from the portion of the email address before the domain if the // domain is gmail.com or googlemail.com. emailParts[0] = emailParts[0].replaceAll("\\.", ""); normalizedEmail = String.format("%s@%s", emailParts[0], emailParts[1]); } return normalizeAndHash(digest, normalizedEmail); }
C#
/// <summary> /// Normalizes the email address and hashes it. For this use case, Google Ads requires /// removal of any '.' characters preceding <code>gmail.com</code> or /// <code>googlemail.com</code>. /// </summary> /// <param name="emailAddress">The email address.</param> /// <returns>The hash code.</returns> private string NormalizeAndHashEmailAddress(string emailAddress) { string normalizedEmail = emailAddress.ToLower(); string[] emailParts = normalizedEmail.Split('@'); if (emailParts.Length > 1 && (emailParts[1] == "gmail.com" || emailParts[1] == "googlemail.com")) { // Removes any '.' characters from the portion of the email address before // the domain if the domain is gmail.com or googlemail.com. emailParts[0] = emailParts[0].Replace(".", ""); normalizedEmail = $"{emailParts[0]}@{emailParts[1]}"; } return NormalizeAndHash(normalizedEmail); } /// <summary> /// Normalizes and hashes a string value. /// </summary> /// <param name="value">The value to normalize and hash.</param> /// <returns>The normalized and hashed value.</returns> private static string NormalizeAndHash(string value) { return ToSha256String(digest, ToNormalizedValue(value)); } /// <summary> /// Hash a string value using SHA-256 hashing algorithm. /// </summary> /// <param name="digest">Provides the algorithm for SHA-256.</param> /// <param name="value">The string value (e.g. an email address) to hash.</param> /// <returns>The hashed value.</returns> private static string ToSha256String(SHA256 digest, string value) { byte[] digestBytes = digest.ComputeHash(Encoding.UTF8.GetBytes(value)); // Convert the byte array into an unhyphenated hexadecimal string. return BitConverter.ToString(digestBytes).Replace("-", string.Empty); } /// <summary> /// Removes leading and trailing whitespace and converts all characters to /// lower case. /// </summary> /// <param name="value">The value to normalize.</param> /// <returns>The normalized value.</returns> private static string ToNormalizedValue(string value) { return value.Trim().ToLower(); }
PHP
private static function normalizeAndHash(string $hashAlgorithm, string $value): string { // Normalizes by first converting all characters to lowercase, then trimming spaces. $normalized = strtolower($value); // Removes leading, trailing, and intermediate spaces. $normalized = str_replace(' ', '', $normalized); return hash($hashAlgorithm, strtolower(trim($normalized))); } /** * Returns the result of normalizing and hashing an email address. For this use case, Google * Ads requires removal of any '.' characters preceding "gmail.com" or "googlemail.com". * * @param string $hashAlgorithm the hash algorithm to use * @param string $emailAddress the email address to normalize and hash * @return string the normalized and hashed email address */ private static function normalizeAndHashEmailAddress( string $hashAlgorithm, string $emailAddress ): string { $normalizedEmail = strtolower($emailAddress); $emailParts = explode("@", $normalizedEmail); if ( count($emailParts) > 1 && preg_match('/^(gmail|googlemail)\.com\s*/', $emailParts[1]) ) { // Removes any '.' characters from the portion of the email address before the domain // if the domain is gmail.com or googlemail.com. $emailParts[0] = str_replace(".", "", $emailParts[0]); $normalizedEmail = sprintf('%s@%s', $emailParts[0], $emailParts[1]); } return self::normalizeAndHash($hashAlgorithm, $normalizedEmail); }
Python
def normalize_and_hash_email_address(email_address): """Returns the result of normalizing and hashing an email address. For this use case, Google Ads requires removal of any '.' characters preceding "gmail.com" or "googlemail.com" Args: email_address: An email address to normalize. Returns: A normalized (lowercase, removed whitespace) and SHA-265 hashed string. """ normalized_email = email_address.strip().lower() email_parts = normalized_email.split("@") # Check that there are at least two segments if len(email_parts) > 1: # Checks whether the domain of the email address is either "gmail.com" # or "googlemail.com". If this regex does not match then this statement # will evaluate to None. if re.match(r"^(gmail|googlemail)\.com$", email_parts[1]): # Removes any '.' characters from the portion of the email address # before the domain if the domain is gmail.com or googlemail.com. email_parts[0] = email_parts[0].replace(".", "") normalized_email = "@".join(email_parts) return normalize_and_hash(normalized_email) def normalize_and_hash(s): """Normalizes and hashes a string with SHA-256. Private customer data must be hashed during upload, as described at: https://support.google.com/google-ads/answer/7474263 Args: s: The string to perform this operation on. Returns: A normalized (lowercase, removed whitespace) and SHA-256 hashed string. """ return hashlib.sha256(s.strip().lower().encode()).hexdigest()
Ruby
# Returns the result of normalizing and then hashing the string using the # provided digest. Private customer data must be hashed during upload, as # described at https://support.google.com/google-ads/answer/7474263. def normalize_and_hash(str) # Remove leading and trailing whitespace and ensure all letters are lowercase # before hashing. Digest::SHA256.hexdigest(str.strip.downcase) end # Returns the result of normalizing and hashing an email address. For this use # case, Google Ads requires removal of any '.' characters preceding 'gmail.com' # or 'googlemail.com'. def normalize_and_hash_email(email) email_parts = email.downcase.split("@") # Removes any '.' characters from the portion of the email address before the # domain if the domain is gmail.com or googlemail.com. if email_parts.last =~ /^(gmail|googlemail)\.com\s*/ email_parts[0] = email_parts[0].gsub('.', '') end normalize_and_hash(email_parts.join('@')) end
Perl
sub normalize_and_hash { my $value = shift; # Removes leading, trailing, and intermediate spaces. $value =~ s/\s+//g; return sha256_hex(lc $value); } # Returns the result of normalizing and hashing an email address. For this use # case, Google Ads requires removal of any '.' characters preceding 'gmail.com' # or 'googlemail.com'. sub normalize_and_hash_email_address { my $email_address = shift; my $normalized_email = lc $email_address; my @email_parts = split('@', $normalized_email); if (scalar @email_parts > 1 && $email_parts[1] =~ /^(gmail|googlemail)\.com\s*/) { # Remove any '.' characters from the portion of the email address before the # domain if the domain is 'gmail.com' or 'googlemail.com'. $email_parts[0] =~ s/\.//g; $normalized_email = sprintf '%s@%s', $email_parts[0], $email_parts[1]; } return normalize_and_hash($normalized_email); }
Populate ClickConversion objects
The collection of ClickConversion
objects in
your UploadClickConversionRequest
represents the set of conversions you want
to import. Keep the following details in mind when creating ClickConversion
objects:
gclid
GCLIDs are click identifiers that are captured from URL parameters when an individual clicks on your ad and navigates to your website.
user_identifiers
When using enhanced conversions for leads, you must populate the
user_identifiers
field with normalized and hashed user-provided data. If you have multiple user identifiers available, create a separateUserIdentifier
for each one, up to five identifiers.conversion_date_time
The date and time of the conversion.
The value must have a timezone specified, and the format must be
yyyy-mm-dd HH:mm:ss+|-HH:mm
, for example:2022-01-01 19:32:45-05:00
(ignoring daylight saving time) .The timezone can be for any valid value: it does not have to match the account's timezone. However, if you plan on comparing your imported conversion data with those in the Google Ads UI, we recommend using the same timezone as your Google Ads account so that the conversion counts match. You can find more details and examples in the Help Center and check the Codes and formats for a list of valid timezone IDs.
conversion_action
The resource name of the
ConversionAction
for the offline conversion.The conversion action must have a
type
ofUPLOAD_CLICKS
, and must exist in the Google Ads conversion customer of the Google Ads account associated with the click.conversion_value
The value of the conversion.
currency_code
The currency code of the
conversion_value
.consent
It's highly recommended that you populate the
consent
field of theClickConversion
object. If not set, it's possible that your conversions won't be attributable.order_id
Also known as the transaction ID for the conversion. This field is optional, but strongly recommended, because it makes it simpler to reference imported conversions when making adjustments. If you set it during the import, you must use it for any adjustments. To learn more about how to use a transaction ID to minimize duplicate conversions, see this Help Center article.
custom_variables
The values for custom conversion variables.
Google Ads does not support custom conversion variables in combination with
wbraid
orgbraid
.conversion_environment
Indicates the environment where this conversion was recorded. For example,
APP
orWEB
.session_attributes_encoded
andsession_attributes_key_value_pairs
Session attributes represent aggregated identifiers used for conversion attribution. These work in addition to click identifiers, (such as GCLIDs and GBRAIDs), and user-provided data, which is central to enhanced conversions for leads. There are two ways to import session attributes: by providing the encoded token generated by our Javascript code in the browser, or by providing individual key value pairs for each of the identifiers.
To maximize your campaign performance, we recommend importing click identifiers, user-provided data, and session attributes with all of your conversions, if possible.
Java
This example is not yet available in Java; you can take a look at the other languages.
C#
if (!string.IsNullOrEmpty(sessionAttributesEncoded)) { clickConversion.SessionAttributesEncoded = ByteString.CopyFrom(sessionAttributesEncoded, Encoding.Unicode); } else if (!string.IsNullOrEmpty(sessionAttributes)) { IEnumerable<SessionAttributeKeyValuePair> parsedSessionAttributes = sessionAttributes.Split(';').Select(pair => { string[] split = pair.Split('='); return new SessionAttributeKeyValuePair() { SessionAttributeKey = split[0], SessionAttributeValue = split[1] }; }); clickConversion.SessionAttributesKeyValuePairs = new SessionAttributesKeyValuePairs(); clickConversion.SessionAttributesKeyValuePairs.KeyValuePairs .AddRange(parsedSessionAttributes); }
PHP
This example is not yet available in PHP; you can take a look at the other languages.
Python
# Set one of the session_attributes_encoded or # session_attributes_key_value_pairs fields if either are provided. if session_attributes_encoded: click_conversion.session_attributes_encoded = session_attributes_encoded elif session_attributes_dict: for key, value in session_attributes_dict.items(): pair = client.get_type("SessionAttributeKeyValuePair") pair.session_attribute_key = key pair.session_attribute_value = value click_conversion.session_attributes_key_value_pairs.key_value_pairs.append( pair )
Ruby
This example is not yet available in Ruby; you can take a look at the other languages.
Perl
# Set one of the session_attributes_encoded or session_attributes_key_value_pairs # fields if either are provided. if (defined $session_attributes_encoded) { $click_conversion->{sessionAttributesEncoded} = $session_attributes_encoded; } elsif (defined $session_attributes_hash) { while (my ($key, $value) = each %$session_attributes_hash) { my $pair = Google::Ads::GoogleAds::V19::Services::ConversionUploadService::SessionAttributeKeyValuePair ->new({sessionAttributeKey => $key, sessionAttributeValue => $value}); push @{$click_conversion->{sessionAttributesKeyValuePairs}{keyValuePairs} }, $pair; } }
Code example
This example shows how to set your normalized and hashed user-provided data onto
a ClickConversion
object.
Java
// Creates an empty builder for constructing the click conversion. ClickConversion.Builder clickConversionBuilder = ClickConversion.newBuilder(); // Extracts user email and phone from the raw data, normalizes and hashes it, then wraps it in // UserIdentifier objects. // Creates a separate UserIdentifier object for each. The data in this example is hardcoded, but // in your application you might read the raw data from an input file. // IMPORTANT: Since the identifier attribute of UserIdentifier // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) is a // oneof // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set only ONE of // hashedEmail, hashedPhoneNumber, mobileId, thirdPartyUserId, or addressInfo. Setting more // than one of these attributes on the same UserIdentifier will clear all the other members // of the oneof. For example, the following code is INCORRECT and will result in a // UserIdentifier with ONLY a hashedPhoneNumber. // // UserIdentifier incorrectlyPopulatedUserIdentifier = // UserIdentifier.newBuilder() // .setHashedEmail("...") // .setHashedPhoneNumber("...") // .build(); ImmutableMap.Builder<String, String> rawRecordBuilder = ImmutableMap.<String, String>builder() .put("email", "[email protected]") // Phone number to be converted to E.164 format, with a leading '+' as required. .put("phone", "+1 800 5550102") // This example lets you put conversion details as arguments, but in reality you might // store this data alongside other user data, so we include it in this sample user // record. .put("conversionActionId", Long.toString(conversionActionId)) .put("conversionDateTime", conversionDateTime) .put("conversionValue", Double.toString(conversionValue)) .put("currencyCode", "USD"); // Adds entries for the optional fields. if (orderId != null) { rawRecordBuilder.put("orderId", orderId); } if (gclid != null) { rawRecordBuilder.put("gclid", gclid); } if (adUserDataConsent != null) { rawRecordBuilder.put("adUserDataConsent", adUserDataConsent.name()); } if (sessionAttributesEncoded != null) { rawRecordBuilder.put("sessionAttributesEncoded", sessionAttributesEncoded); } if (sessionAttributesMap != null) { rawRecordBuilder.put("sessionAttributesMap", sessionAttributesMap); } // Builds the map representing the record. Map<String, String> rawRecord = rawRecordBuilder.build(); // Creates a SHA256 message digest for hashing user identifiers in a privacy-safe way, as // described at https://support.google.com/google-ads/answer/9888656. MessageDigest sha256Digest = MessageDigest.getInstance("SHA-256"); // Creates a list for the user identifiers. List<UserIdentifier> userIdentifiers = new ArrayList<>(); // Creates a user identifier using the hashed email address, using the normalize and hash method // specifically for email addresses. UserIdentifier emailIdentifier = UserIdentifier.newBuilder() // Optional: specify the user identifier source. .setUserIdentifierSource(UserIdentifierSource.FIRST_PARTY) // Uses the normalize and hash method specifically for email addresses. .setHashedEmail(normalizeAndHashEmailAddress(sha256Digest, rawRecord.get("email"))) .build(); userIdentifiers.add(emailIdentifier); // Creates a user identifier using normalized and hashed phone info. UserIdentifier hashedPhoneNumberIdentifier = UserIdentifier.newBuilder() .setHashedPhoneNumber(normalizeAndHash(sha256Digest, rawRecord.get("phone"))) .build(); // Adds the hashed phone number identifier to the UserData object's list. userIdentifiers.add(hashedPhoneNumberIdentifier); // Adds the user identifiers to the conversion. clickConversionBuilder.addAllUserIdentifiers(userIdentifiers);
C#
// Adds a user identifier using the hashed email address, using the normalize // and hash method specifically for email addresses. clickConversion.UserIdentifiers.Add(new UserIdentifier() { HashedEmail = NormalizeAndHashEmailAddress("[email protected]"), // Optional: Specifies the user identifier source. UserIdentifierSource = UserIdentifierSource.FirstParty }); // Adds a user identifier using normalized and hashed phone info. clickConversion.UserIdentifiers.Add(new UserIdentifier() { HashedPhoneNumber = NormalizeAndHash("+1 800 5550102"), // Optional: Specifies the user identifier source. UserIdentifierSource = UserIdentifierSource.FirstParty }); // Adds a user identifier with all the required mailing address elements. clickConversion.UserIdentifiers.Add(new UserIdentifier() { AddressInfo = new OfflineUserAddressInfo() { // FirstName and LastName must be normalized and hashed. HashedFirstName = NormalizeAndHash("Alex"), HashedLastName = NormalizeAndHash("Quinn"), // CountryCode and PostalCode are sent in plain text. CountryCode = "US", PostalCode = "94045" } });
PHP
// Creates a click conversion with the specified attributes. $clickConversion = new ClickConversion(); // Extract user email and phone from the raw data, normalize and hash it, then wrap it in // UserIdentifier objects. Creates a separate UserIdentifier object for each. // The data in this example is hardcoded, but in your application you might read the raw // data from an input file. // IMPORTANT: Since the identifier attribute of UserIdentifier // (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) is a // oneof // (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set only ONE // of hashedEmail, hashedPhoneNumber, mobileId, thirdPartyUserId, or addressInfo. Setting // more than one of these attributes on the same UserIdentifier will clear all the other // members of the oneof. For example, the following code is INCORRECT and will result in a // UserIdentifier with ONLY a hashedPhoneNumber. // // $incorrectlyPopulatedUserIdentifier = new UserIdentifier([ // 'hashed_email' => '...', // 'hashed_phone_number' => '...' // ]); $rawRecord = [ // Email address that includes a period (.) before the Gmail domain. 'email' => '[email protected]', // Phone number to be converted to E.164 format, with a leading '+' as required. 'phone' => '+1 800 5550102', // This example lets you input conversion details as arguments, but in reality you might // store this data alongside other user data, so we include it in this sample user // record. 'orderId' => $orderId, 'gclid' => $gclid, 'conversionActionId' => $conversionActionId, 'conversionDateTime' => $conversionDateTime, 'conversionValue' => $conversionValue, 'currencyCode' => 'USD', 'adUserDataConsent' => $adUserDataConsent ]; // Creates a list for the user identifiers. $userIdentifiers = []; // Uses the SHA-256 hash algorithm for hashing user identifiers in a privacy-safe way, as // described at https://support.google.com/google-ads/answer/9888656. $hashAlgorithm = "sha256"; // Creates a user identifier using the hashed email address, using the normalize and hash // method specifically for email addresses. $emailIdentifier = new UserIdentifier([ // Uses the normalize and hash method specifically for email addresses. 'hashed_email' => self::normalizeAndHashEmailAddress( $hashAlgorithm, $rawRecord['email'] ), // Optional: Specifies the user identifier source. 'user_identifier_source' => UserIdentifierSource::FIRST_PARTY ]); $userIdentifiers[] = $emailIdentifier; // Checks if the record has a phone number, and if so, adds a UserIdentifier for it. if (array_key_exists('phone', $rawRecord)) { $hashedPhoneNumberIdentifier = new UserIdentifier([ 'hashed_phone_number' => self::normalizeAndHash( $hashAlgorithm, $rawRecord['phone'], true ) ]); // Adds the hashed email identifier to the user identifiers list. $userIdentifiers[] = $hashedPhoneNumberIdentifier; } // Adds the user identifiers to the conversion. $clickConversion->setUserIdentifiers($userIdentifiers);
Python
# Extract user email and phone from the raw data, normalize and hash it, # then wrap it in UserIdentifier objects. Create a separate UserIdentifier # object for each. The data in this example is hardcoded, but in your # application you might read the raw data from an input file. # IMPORTANT: Since the identifier attribute of UserIdentifier # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) # is a oneof # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must # set only ONE of hashed_email, hashed_phone_number, mobile_id, # third_party_user_id, or address_info. Setting more than one of these # attributes on the same UserIdentifier will clear all the other members of # the oneof. For example, the following code is INCORRECT and will result in # a UserIdentifier with ONLY a hashed_phone_number: # # incorrectly_populated_user_identifier = client.get_type("UserIdentifier") # incorrectly_populated_user_identifier.hashed_email = "..."" # incorrectly_populated_user_identifier.hashed_phone_number = "..."" raw_record = { # Email address that includes a period (.) before the Gmail domain. "email": "[email protected]", # Phone number to be converted to E.164 format, with a leading '+' as # required. "phone": "+1 800 5550102", # This example lets you input conversion details as arguments, # but in reality you might store this data alongside other user data, # so we include it in this sample user record. "order_id": order_id, "gclid": gclid, "conversion_action_id": conversion_action_id, "conversion_date_time": conversion_date_time, "conversion_value": conversion_value, "currency_code": "USD", "ad_user_data_consent": ad_user_data_consent, } # Constructs the click conversion. click_conversion = client.get_type("ClickConversion") # Creates a user identifier using the hashed email address, using the # normalize and hash method specifically for email addresses. email_identifier = client.get_type("UserIdentifier") # Optional: Specifies the user identifier source. email_identifier.user_identifier_source = ( client.enums.UserIdentifierSourceEnum.FIRST_PARTY ) # Uses the normalize and hash method specifically for email addresses. email_identifier.hashed_email = normalize_and_hash_email_address( raw_record["email"] ) # Adds the user identifier to the conversion. click_conversion.user_identifiers.append(email_identifier) # Checks if the record has a phone number, and if so, adds a UserIdentifier # for it. if raw_record.get("phone") is not None: phone_identifier = client.get_type("UserIdentifier") phone_identifier.hashed_phone_number = normalize_and_hash( raw_record["phone"] ) # Adds the phone identifier to the conversion adjustment. click_conversion.user_identifiers.append(phone_identifier)
Ruby
# Extract user email and phone from the raw data, normalize and hash it, # then wrap it in UserIdentifier objects. Create a separate UserIdentifier # object for each. The data in this example is hardcoded, but in your # application you might read the raw data from an input file. # IMPORTANT: Since the identifier attribute of UserIdentifier # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) # is a oneof # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must # set only ONE of hashed_email, hashed_phone_number, mobile_id, # third_party_user_id, or address_info. Setting more than one of these # attributes on the same UserIdentifier will clear all the other members of # the oneof. For example, the following code is INCORRECT and will result in # a UserIdentifier with ONLY a hashed_phone_number: # # incorrectly_populated_user_identifier.hashed_email = "..."" # incorrectly_populated_user_identifier.hashed_phone_number = "..."" raw_record = { # Email address that includes a period (.) before the Gmail domain. "email" => "[email protected]", # Phone number to be converted to E.164 format, with a leading '+' as # required. "phone" => "+1 800 5550102", # This example lets you input conversion details as arguments, # but in reality you might store this data alongside other user data, # so we include it in this sample user record. "order_id" => order_id, "gclid" => gclid, "conversion_action_id" => conversion_action_id, "conversion_date_time" => conversion_date_time, "conversion_value" => conversion_value, "currency_code" => "USD", "ad_user_data_consent" => ad_user_data_consent, "session_attributes_encoded" => session_attributes_encoded, "session_attributes_hash" => session_attributes_hash } click_conversion = client.resource.click_conversion do |cc| cc.conversion_action = client.path.conversion_action(customer_id, conversion_action_id) cc.conversion_date_time = conversion_date_time cc.conversion_value = conversion_value.to_f cc.currency_code = 'USD' unless order_id.nil? cc.order_id = order_id end unless raw_record["gclid"].nil? cc.gclid = gclid end # Specifies whether user consent was obtained for the data you are # uploading. For more details, see: # https://www.google.com/about/company/user-consent-policy unless raw_record["ad_user_data_consent"].nil? cc.consent = client.resource.consent do |c| c.ad_user_data = ad_user_data_consent end end # Set one of the session_attributes_encoded or # session_attributes_key_value_pairs fields if either are provided. if session_attributes_encoded != nil cc.class.module_eval { attr_accessor :session_attributes_encoded} cc.session_attributes_encoded = session_attributes_encoded elsif session_attributes_hash != nil # Add new attribute to click conversion object cc.class.module_eval { attr_accessor :session_attributes_key_value_pairs} cc.session_attributes_key_value_pairs = ::Google::Ads::GoogleAds::V19::Services::SessionAttributesKeyValuePairs.new # Loop thru inputted session_attributes_hash to populate session_attributes_key_value_pairs session_attributes_hash.each do |key, value| pair = ::Google::Ads::GoogleAds::V19::Services::SessionAttributeKeyValuePair.new pair.session_attribute_key = key pair.session_attribute_value = value cc.session_attributes_key_value_pairs.key_value_pairs << pair end end # Creates a user identifier using the hashed email address, using the # normalize and hash method specifically for email addresses. # If using a phone number, use the normalize_and_hash method instead. cc.user_identifiers << client.resource.user_identifier do |ui| ui.hashed_email = normalize_and_hash_email(raw_record["email"]) # Optional: Specifies the user identifier source. ui.user_identifier_source = :FIRST_PARTY end # Checks if the record has a phone number, and if so, adds a UserIdentifier # for it. unless raw_record["phone"].nil? cc.user_identifiers << client.resource.user_identifier do |ui| ui.hashed_phone_number = normalize_and_hash(raw_record["phone"]) end end end
Perl
# Create an empty click conversion. my $click_conversion = Google::Ads::GoogleAds::V19::Services::ConversionUploadService::ClickConversion ->new({}); # Extract user email and phone from the raw data, normalize and hash it, # then wrap it in UserIdentifier objects. Create a separate UserIdentifier # object for each. # The data in this example is hardcoded, but in your application # you might read the raw data from an input file. # # IMPORTANT: Since the identifier attribute of UserIdentifier # (https://developers.google.com/google-ads/api/reference/rpc/latest/UserIdentifier) # is a oneof # (https://protobuf.dev/programming-guides/proto3/#oneof-features), you must set # only ONE of hashed_email, hashed_phone_number, mobile_id, third_party_user_id, # or address-info. Setting more than one of these attributes on the same UserIdentifier # will clear all the other members of the oneof. For example, the following code is # INCORRECT and will result in a UserIdentifier with ONLY a hashed_phone_number: # # my $incorrect_user_identifier = Google::Ads::GoogleAds::V19::Common::UserIdentifier->new({ # hashedEmail => '...', # hashedPhoneNumber => '...', # }); my $raw_record = { # Email address that includes a period (.) before the Gmail domain. email => '[email protected]', # Phone number to be converted to E.164 format, with a leading '+' as # required. phone => '+1 800 5550102', # This example lets you input conversion details as arguments, # but in reality you might store this data alongside other user data, # so we include it in this sample user record. orderId => $order_id, gclid => $gclid, conversionActionId => $conversion_action_id, conversionDateTime => $conversion_date_time, conversionValue => $conversion_value, currencyCode => "USD", adUserDataConsent => $ad_user_data_consent }; my $user_identifiers = []; # Create a user identifier using the hashed email address, using the normalize # and hash method specifically for email addresses. my $hashed_email = normalize_and_hash_email_address($raw_record->{email}); push( @$user_identifiers, Google::Ads::GoogleAds::V19::Common::UserIdentifier->new({ hashedEmail => $hashed_email, # Optional: Specify the user identifier source. userIdentifierSource => FIRST_PARTY })); # Create a user identifier using normalized and hashed phone info. my $hashed_phone = normalize_and_hash($raw_record->{phone}); push( @$user_identifiers, Google::Ads::GoogleAds::V19::Common::UserIdentifier->new({ hashedPhone => $hashed_phone, # Optional: Specify the user identifier source. userIdentifierSource => FIRST_PARTY })); # Add the user identifiers to the conversion. $click_conversion->{userIdentifiers} = $user_identifiers;
This example shows how to set other necessary fields on a ClickConversion
object.
Java
// Adds details of the conversion. clickConversionBuilder.setConversionAction( ResourceNames.conversionAction( customerId, Long.parseLong(rawRecord.get("conversionActionId")))); clickConversionBuilder.setConversionDateTime(rawRecord.get("conversionDateTime")); clickConversionBuilder.setConversionValue(Double.parseDouble(rawRecord.get("conversionValue"))); clickConversionBuilder.setCurrencyCode(rawRecord.get("currencyCode")); // Sets the order ID if provided. if (rawRecord.containsKey("orderId")) { clickConversionBuilder.setOrderId(rawRecord.get("orderId")); } // Sets the Google click ID (gclid) if provided. if (rawRecord.containsKey("gclid")) { clickConversionBuilder.setGclid(rawRecord.get("gclid")); } // Sets the consent information, if provided. if (rawRecord.containsKey("adUserDataConsent")) { // Specifies whether user consent was obtained for the data you are uploading. See // https://www.google.com/about/company/user-consent-policy for details. clickConversionBuilder.setConsent( Consent.newBuilder() .setAdUserData(ConsentStatus.valueOf(rawRecord.get("adUserDataConsent")))); } // Sets one of the sessionAttributesEncoded or sessionAttributesKeyValuePairs if either is // provided. if (rawRecord.containsKey("sessionAttributesEncoded")) { clickConversionBuilder.setSessionAttributesEncoded( ByteString.copyFromUtf8(rawRecord.get("sessionAttributesEncoded"))); } else if (rawRecord.containsKey("sessionAttributesMap")) { List<String> pairings = Arrays.stream(rawRecord.get("sessionAttributesMap").split(" ")) .map(String::trim) .collect(Collectors.toList()); SessionAttributesKeyValuePairs.Builder sessionAttributePairs = SessionAttributesKeyValuePairs.newBuilder(); for (String pair : pairings) { String[] parts = pair.split("=", 2); if (parts.length != 2) { throw new IllegalArgumentException( "Failed to read the sessionAttributesMap. SessionAttributesMap must use a " + "space-delimited list of session attribute key value pairs. Each pair should be" + " separated by an equal sign, for example: 'gad_campaignid=12345 gad_source=1'"); } sessionAttributePairs.addKeyValuePairs( SessionAttributeKeyValuePair.newBuilder() .setSessionAttributeKey(parts[0]) .setSessionAttributeValue(parts[1]) .build()); } clickConversionBuilder.setSessionAttributesKeyValuePairs(sessionAttributePairs.build()); } // Calls build to build the conversion. ClickConversion clickConversion = clickConversionBuilder.build();
C#
// Adds details of the conversion. clickConversion.ConversionAction = ResourceNames.ConversionAction(customerId, conversionActionId); clickConversion.ConversionDateTime = conversionDateTime; clickConversion.ConversionValue = conversionValue; clickConversion.CurrencyCode = "USD"; // Sets the order ID if provided. if (!string.IsNullOrEmpty(orderId)) { clickConversion.OrderId = orderId; } // Sets the Google click ID (gclid) if provided. if (!string.IsNullOrEmpty(gclid)) { clickConversion.Gclid = gclid; } if (!string.IsNullOrEmpty(sessionAttributesEncoded)) { clickConversion.SessionAttributesEncoded = ByteString.CopyFrom(sessionAttributesEncoded, Encoding.Unicode); } else if (!string.IsNullOrEmpty(sessionAttributes)) { IEnumerable<SessionAttributeKeyValuePair> parsedSessionAttributes = sessionAttributes.Split(';').Select(pair => { string[] split = pair.Split('='); return new SessionAttributeKeyValuePair() { SessionAttributeKey = split[0], SessionAttributeValue = split[1] }; }); clickConversion.SessionAttributesKeyValuePairs = new SessionAttributesKeyValuePairs(); clickConversion.SessionAttributesKeyValuePairs.KeyValuePairs .AddRange(parsedSessionAttributes); }
PHP
// Adds details of the conversion. $clickConversion->setConversionAction( ResourceNames::forConversionAction($customerId, $rawRecord['conversionActionId']) ); $clickConversion->setConversionDateTime($rawRecord['conversionDateTime']); $clickConversion->setConversionValue($rawRecord['conversionValue']); $clickConversion->setCurrencyCode($rawRecord['currencyCode']); // Sets the order ID if provided. if (!empty($rawRecord['orderId'])) { $clickConversion->setOrderId($rawRecord['orderId']); } // Sets the Google click ID (gclid) if provided. if (!empty($rawRecord['gclid'])) { $clickConversion->setGclid($rawRecord['gclid']); } // Sets the ad user data consent if provided. if (!empty($rawRecord['adUserDataConsent'])) { // Specifies whether user consent was obtained for the data you are uploading. See // https://www.google.com/about/company/user-consent-policy for details. $clickConversion->setConsent( new Consent(['ad_user_data' => $rawRecord['adUserDataConsent']]) ); }
Python
# Add details of the conversion. # Gets the conversion action resource name. conversion_action_service = client.get_service("ConversionActionService") click_conversion.conversion_action = ( conversion_action_service.conversion_action_path( customer_id, raw_record["conversion_action_id"] ) ) click_conversion.conversion_date_time = raw_record["conversion_date_time"] click_conversion.conversion_value = raw_record["conversion_value"] click_conversion.currency_code = raw_record["currency_code"] # Sets the order ID if provided. if raw_record.get("order_id"): click_conversion.order_id = raw_record["order_id"] # Sets the gclid if provided. if raw_record.get("gclid"): click_conversion.gclid = raw_record["gclid"] # Specifies whether user consent was obtained for the data you are # uploading. For more details, see: # https://www.google.com/about/company/user-consent-policy if raw_record["ad_user_data_consent"]: click_conversion.consent.ad_user_data = client.enums.ConsentStatusEnum[ raw_record["ad_user_data_consent"] ] # Set one of the session_attributes_encoded or # session_attributes_key_value_pairs fields if either are provided. if session_attributes_encoded: click_conversion.session_attributes_encoded = session_attributes_encoded elif session_attributes_dict: for key, value in session_attributes_dict.items(): pair = client.get_type("SessionAttributeKeyValuePair") pair.session_attribute_key = key pair.session_attribute_value = value click_conversion.session_attributes_key_value_pairs.key_value_pairs.append( pair )
Ruby
cc.conversion_action = client.path.conversion_action(customer_id, conversion_action_id) cc.conversion_date_time = conversion_date_time cc.conversion_value = conversion_value.to_f cc.currency_code = 'USD' unless order_id.nil? cc.order_id = order_id end unless raw_record["gclid"].nil? cc.gclid = gclid end # Specifies whether user consent was obtained for the data you are # uploading. For more details, see: # https://www.google.com/about/company/user-consent-policy unless raw_record["ad_user_data_consent"].nil? cc.consent = client.resource.consent do |c| c.ad_user_data = ad_user_data_consent end end # Set one of the session_attributes_encoded or # session_attributes_key_value_pairs fields if either are provided. if session_attributes_encoded != nil cc.class.module_eval { attr_accessor :session_attributes_encoded} cc.session_attributes_encoded = session_attributes_encoded elsif session_attributes_hash != nil # Add new attribute to click conversion object cc.class.module_eval { attr_accessor :session_attributes_key_value_pairs} cc.session_attributes_key_value_pairs = ::Google::Ads::GoogleAds::V19::Services::SessionAttributesKeyValuePairs.new # Loop thru inputted session_attributes_hash to populate session_attributes_key_value_pairs session_attributes_hash.each do |key, value| pair = ::Google::Ads::GoogleAds::V19::Services::SessionAttributeKeyValuePair.new pair.session_attribute_key = key pair.session_attribute_value = value cc.session_attributes_key_value_pairs.key_value_pairs << pair end end
Perl
# Add details of the conversion. $click_conversion->{conversionAction} = Google::Ads::GoogleAds::V19::Utils::ResourceNames::conversion_action( $customer_id, $raw_record->{conversionActionId}); $click_conversion->{conversionDateTime} = $raw_record->{conversionDateTime}; $click_conversion->{conversionValue} = $raw_record->{conversionValue}; $click_conversion->{currencyCode} = $raw_record->{currencyCode}; # Set the order ID if provided. if (defined $raw_record->{orderId}) { $click_conversion->{orderId} = $raw_record->{orderId}; } # Set the Google click ID (gclid) if provided. if (defined $raw_record->{gclid}) { $click_conversion->{gclid} = $raw_record->{gclid}; } # Set the consent information, if provided. if (defined $raw_record->{adUserDataConsent}) { $click_conversion->{consent} = Google::Ads::GoogleAds::V19::Common::Consent->new({ adUserData => $raw_record->{adUserDataConsent}}); } # Set one of the session_attributes_encoded or session_attributes_key_value_pairs # fields if either are provided. if (defined $session_attributes_encoded) { $click_conversion->{sessionAttributesEncoded} = $session_attributes_encoded; } elsif (defined $session_attributes_hash) { while (my ($key, $value) = each %$session_attributes_hash) { my $pair = Google::Ads::GoogleAds::V19::Services::ConversionUploadService::SessionAttributeKeyValuePair ->new({sessionAttributeKey => $key, sessionAttributeValue => $value}); push @{$click_conversion->{sessionAttributesKeyValuePairs}{keyValuePairs} }, $pair; } }
Construct the request
Once your ClickConversion
objects are configured and added to the
conversions
field of the UploadClickConversionRequest
object, set the
following fields and pass the request to the UploadClickConversions
method
on the ConversionUploadService
.
customer_id
- Set this to the Google Ads conversion customer of the account that is the
source of the clicks. If you're unsure which account is the correct one, refer
to the
customer.conversion_tracking_setting.google_ads_conversion_customer
field in the example query in the getting started section. job_id
Provides a mechanism for associating your import requests with the per-job information in offline data diagnostics.
If you don't set this field, the Google Ads API assigns each request a unique value in the range of
[2^31, 2^63)
. If you would prefer to group multiple requests into a single logical job, set this field to the same value in the range[0, 2^31)
on every request in your job.The
job_id
in the response contains the job ID for the request, regardless of whether you specified a value or let the Google Ads API assign a value.partial_failure
This field must be set to
true
when importing conversions. Follow the partial failures guidelines when processing the response.
Import the request
Once you've populated your ClickConversion
objects, and constructed your
request, you can submit your import.
Java
// Creates the conversion upload service client. try (ConversionUploadServiceClient conversionUploadServiceClient = googleAdsClient.getLatestVersion().createConversionUploadServiceClient()) { // Uploads the click conversion. Partial failure should always be set to true. // NOTE: This request contains a single conversion as a demonstration. However, if you have // multiple conversions to upload, it's best to upload multiple conversions per request // instead of sending a separate request per conversion. See the following for per-request // limits: // https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service UploadClickConversionsResponse response = conversionUploadServiceClient.uploadClickConversions( UploadClickConversionsRequest.newBuilder() .setCustomerId(Long.toString(customerId)) .addConversions(clickConversion) // Enables partial failure (must be true). .setPartialFailure(true) .build());
C#
// Uploads the click conversion. Partial failure should always be set to true. // NOTE: This request contains a single conversion as a demonstration. // However, if you have multiple conversions to upload, it's best to upload multiple // conversions per request instead of sending a separate request per conversion. // See the following for per-request limits: // https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload UploadClickConversionsResponse response = conversionUploadService.UploadClickConversions( new UploadClickConversionsRequest() { CustomerId = customerId.ToString(), Conversions = { clickConversion }, // Enables partial failure (must be true). PartialFailure = true });
PHP
// Issues a request to upload the click conversion. $conversionUploadServiceClient = $googleAdsClient->getConversionUploadServiceClient(); // NOTE: This request contains a single conversion as a demonstration. However, if you have // multiple conversions to upload, it's best to upload multiple conversions per request // instead of sending a separate request per conversion. See the following for per-request // limits: // https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service $response = $conversionUploadServiceClient->uploadClickConversions( // Enables partial failure (must be true). UploadClickConversionsRequest::build($customerId, [$clickConversion], true) );
Python
# Creates the conversion upload service client. conversion_upload_service = client.get_service("ConversionUploadService") # Uploads the click conversion. Partial failure should always be set to # True. # NOTE: This request only uploads a single conversion, but if you have # multiple conversions to upload, it's most efficient to upload them in a # single request. See the following for per-request limits for reference: # https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service response = conversion_upload_service.upload_click_conversions( customer_id=customer_id, conversions=[click_conversion], # Enables partial failure (must be true). partial_failure=True, )
Ruby
response = client.service.conversion_upload.upload_click_conversions( customer_id: customer_id, conversions: [click_conversion], # Partial failure must be true. partial_failure: true, ) if response.partial_failure_error puts "Partial failure encountered: #{response.partial_failure_error.message}" else result = response.results.first puts "Uploaded click conversion that happened at #{result.conversion_date_time} " \ "to #{result.conversion_action}." end
Perl
# Upload the click conversion. Partial failure should always be set to true. # # NOTE: This request contains a single conversion as a demonstration. # However, if you have multiple conversions to upload, it's best to # upload multiple conversions per request instead of sending a separate # request per conversion. See the following for per-request limits: # https://developers.google.com/google-ads/api/docs/best-practices/quotas#conversion_upload_service my $response = $api_client->ConversionUploadService()->upload_click_conversions({ customerId => $customer_id, conversions => [$click_conversion], # Enable partial failure (must be true). partialFailure => "true" });
Review your imports
Use the enhanced conversions for leads diagnostics report to review the overall health of your recent imports.
Imported conversions are reflected in reports for the impression date of
the original click,
not the date of the import request or the date of the conversion_date_time
of
the ClickConversion
.
It takes up to three hours for imported conversion statistics to appear in your Google Ads account for last-click attribution. For other search attribution models, it can take longer than three hours. Consult the data freshness guide for more information.
When reporting on conversion metrics for your campaigns, refer to Mapping user
interface metrics to correlate Google Ads UI
metrics with Google Ads API reporting fields. You can also query the
conversion_action
resource to view the total
number of conversions and the total conversion value for a given conversion
action.
Best practices
Keep the following best practices in mind when implementing enhanced conversions for leads.
Send all conversion data regardless of completeness
To ensure full and accurate conversion reporting, import all available offline conversion events, including those that might not have come from Google Ads. Conversions that include only user-provided data are still useful and can contribute positively to Google Ads campaign optimization.
If you assign an order_id
to a conversion, we recommend including it.
If you have the GCLID for a conversion, we recommend sending it in addition to
the user_identifiers
for improved performance. Furthermore, if you
have more than one UserIdentifier
for the conversion, include all of them on
the ClickConversion
object to improve the likelihood of a match.
Batch multiple conversions in a single request
If you have multiple conversions to import, batch the conversions into one
UploadClickConversionsRequest
,
rather than sending an import request per conversion.
Check the quota guide for limits on the number of conversions per request.
If you want offline data diagnostics to
group a set of requests under the same logical job, set the
job_id
of all the
requests to the same value. This can be useful if you have a single job or
process that imports a large number of conversions using multiple requests. If
you set the job_id
on each of those requests to the same value, then you can
retrieve a single entry for the job from
job_summaries
.
If instead you let the Google Ads API assign a system-generated value to the job_id
of each request, the job_summaries
contains a separate entry for each request,
which could make analyzing the overall health of your job more challenging.
Don't use external attribution data
When using enhanced conversions for leads, don't set external_attribution_data
on the ClickConversion
or specify a conversion_action
that uses an external
attribution model. Google Ads doesn't support externally attributed conversions for
imports using user-provided data.
Troubleshooting
Offline data diagnostics provide a
single resource for reviewing the overall health of your imports on an ongoing
basis. However, during implementation you can use the information in this
section to investigate any errors reported in the
partial_failure_error
field of the response.
Some of the most common errors when importing conversion actions are
authorization errors, such as USER_PERMISSION_DENIED
. Double check that you
have the customer ID in your request set to the Google Ads conversion customer
which owns the conversion action. Visit our
authorization guide for more details and see our
common errors guide for tips on how
to debug these different errors.
Debug common errors
Error | |
---|---|
NO_CONVERSION_ACTION_FOUND
|
The specified conversion action is either not enabled, or cannot be accessed by the client account specified by the `client_id` field in the request. Make sure the conversion action in your upload is enabled and is owned by the customer sending the upload request. This error may also occur if the GCLID in the request belongs to a client account that does
not have access to the conversion action specified in the request. You can verify whether a
GCLID belongs to a client account using the
|
INVALID_CONVERSION_ACTION_TYPE
|
The specified conversion action has a type that is not valid for enhanced
conversions for leads. Make sure the ConversionAction specified in
your upload request has type UPLOAD_CLICKS .
|
CUSTOMER_NOT_ENABLED_ENHANCED_CONVERSIONS_FOR_LEADS
|
Make sure you've enabled enhanced conversions for leads in your conversion settings. Find instructions for this in the prerequisites guide. |
DUPLICATE_ORDER_ID
|
Imported events include multiple conversions with the same Order ID and were not processed. Make sure Order IDs are unique and try again. |
CLICK_NOT_FOUND
|
No click was found that matched the provided user identifiers. The Google Ads API
only returns this error if debug_enabled is true on
the UploadClickConversionsRequest .
If a conversion encounters this warning, the Google Ads API
includes it in the This error is expected if the click is not from a Google Ads campaign. For example it may come from SA360 or DV360. Other possible causes are as follows:
In rare instances where the uploading customer is different from the Google Ads conversion customer, this error can mean that the uploading customer has accepted the customer data terms, but the serving customer has not. You can determine if an account has accepted the customer data terms by querying thecustomer resource and checking the
customer.offline_conversion_tracking_info.accepted_customer_data_terms field.
|